Shipping policy

ORDER PROCESSING

Orders are typically prepared and shipped within 1-3 business days. Business days do not include weekends or holidays. You will receive an email confirmation when your order has shipped. 

DOMESTIC SHIPPING

SwedeArt currently ships within the United States. 

Standard shipping is $5.95 for orders under $50. Orders of $50 or more qualify for the free standard shipping.

After an order ships, standard transit time is generally 3-5 business days. Delivery dates are estimates and may be affected by carrier delays, weather, holidays, or other circumstances outside our control. 

TRACKING

When tracking is available, the tracking information will be included in your shipping confirmation email. Please allow time for the carrier to scan and update the package. 

SHIPPING ADDRESSES

Customers are responsible for entering a complete and accurate shipping address. If you notice an error, please contact us through our website's Contact page as soon as possible. We cannot guarantee that an address can be changed after an order has been processed or shipped.

If an order is returned because an incorrect or incomplete address was provided, the customer may be responsible for the cost of reshipping it. 

DAMAGED OR MISSING ORDERS

Please inspect your order when it arrives. If it arrives damaged or contains an incorrect item, contact us within 7 days of delivery and include photographs of the item and packaging so we can help resolve the issue.

If tracking shows that a package was delivered but you cannot locate it, please check with household members, neighbors, and the carrier. You may also contact us through our website's Contact page, and we will help however we reasonably can. 

QUESTIONS

For shipping questions, please contact us through the Contact page on our website.